Frequently Asked Questions


1. Is your product side-effect free?

Absolutely! Our probiotics are cultivated from natural soil, and each vial of SpoGest-IB contains only two billion healthy bacteria, with B. Subtilis & B. Clausii strains & 5 ml of sterile distilled water. No gluten, dairy or any harmful ingredients included!

2. Is it safe to take your product with medication?

SpoGest-IB probiotics are pretty friendly with medications and medicine combinations. However, in the case of immunosuppressive medication, we recommend checking with your doctor first.

3. How many vials per day should I start with?

Everyone has different microbiomes, and the way we adapt to probiotics also depends on the individual. However, for the first 5 days, we recommend you take 1 vial per day after mealtime. After that, please update us on your health situation to receive further instructions and to know if you should increase your dosage.

4. What is the detox period?

As SpoGest-IB stands above other standard probiotics due to its spore shells and liquid form, you may experience initial changes (it’s natural you may spend more time in the bathroom, for example). We’ve noticed about 10-15% of customers go through detoxification in the first few days of using our product, with symptoms like bloating or gas, sometimes diarrhoea. Rest assured, those are just signs of spore probiotics fighting off harmful bacteria, protecting your body and helping flush out the toxins. These symptoms will ease very early before positive changes show up.

5. How long will it take to notice improvements after starting your product?

 Results vary from person to person, as everyone is different. However, on average, 90% of our customers report substantial changes in just 2-3 weeks of using our probiotics, with others taking 1-3 months.

6. Is your product dairy-free, gluten-free and vegan-friendly?

Certainly, yes! The ingredients used in our product are totally dairy-free, gluten-free and totally suitable for vegans.

7. What is your refund policy?

If you are not satisfied with our product for any reason, please contact us within 60 days of purchase. We will refund your purchase, even if your boxes are empty.

8. Will the symptoms come back if I stop using your product?

Probiotics are not permanent cures. They are simply natural and beneficial “food” for digestive support. They will still keep your digestive issues under control for a certain amount of time after consumption stops. It is highly recommended to take probiotics frequently, but not forever, if you want to keep digestive issues managed in the long run.

9. How does your brand differ from others?

Compared to other standard probiotic brands on the market, SpoGest-IB offers two outstanding advantages: spore technology and a liquid form. While spores protect the probiotics from excessive heat and stomach acid, the liquid form allows a much quicker absorption rate and larger coverage ability than powder or capsule forms.

10. Does your product help with constipation?

SpoGest-IB probiotics aim to solve diarrhoea-related issues, and so are not recommended for people with constipation. If you have very mild constipation or a mix of constipation and diarrhoea, please contact us for further information.

11. Can I use your product while taking antibiotics?

Definitely! Our liquid spore probiotics have no issue with antibiotics. To optimise results, however, please only take them a few hours apart from each other.

12. Can I take your product while pregnant or breastfeeding?

Yes! Our probiotics are generally safe to take during pregnancy or breastfeeding. However, to ensure the best possible results, you should consult your healthcare practitioner before trying our product under these circumstances.

13. Is your product suitable for children?

 Our probiotic supplement contains all-natural and organic ingredients, so children can take it. However, safety is paramount, so please check with your doctor or medical advisor before giving our product to children.

14. How do your probiotics resist stomach acids?

The three-layered spore structure in our probiotic enables the probiotic particles to pass through stomach acid, preserve over 90% CFUs survivability, and only get to work once they arrive at their destination: your intestinal tract. 

15. Are there any studies that back up your product?

Numerous studies have been conducted on our probiotic strains. Please contact Customer Service to get links to these studies.

16. Where is your product manufactured?

Our product is made in Vietnam, in FDA-approved and GMP-certified facilities.

17. Does your product need to be kept refrigerated?

Nope! Thanks to our spore technology, our liquid probiotics are shelf-stable for up to 24 months. They are fresh and ready to use without daily refrigeration. 

18. Can your product be shipped to and stored in areas with extreme weather conditions?

 Our spore-structured probiotic supplement can survive cold weather and up to 80 degrees Celsius (176 degrees Fahrenheit), so this is no issue.

19. Are there any special diets that I have to follow while I’m taking your probiotic?

Nope! It’s not required to follow a special diet while taking our probiotic supplement. However, we recommend you follow your doctor’s, dietitian’s or nutritionist’s orders for optimal results.


Further inquiries?